Job Title: Branch Manager

Reporting to: Regional Manager

Classification: Full Time

Direct the day-to-day activities of a Pine facility to deliver outstanding customer service, exceptional equipment quality, and achieve/exceed rental and sales revenue targets. Demonstrate strong leadership skills while managing branch operational processes and procedures, equipment rentals, revenue growth and profitability, and maintain a safe work setting.

Hire, train, and develop staff to ensure all functions are performed competently and efficiently, set clear expectations for performance, and evaluate results

Manage and coach team members for success and empower them to make good business decisions

Ensure all health and safety procedures are followed and create a safety culture within the site based on education, organization/housekeeping, and PPE requirements

Ensure all equipment meets Pine quality standards

Confirm that customers are receiving clean, calibrated, and working equipment

Confirm compliance with all company state and federal policies and procedures

Ensure excellent customer experience through each key touchpoint

Deliver exemplary service and quality products

Monitor and lead proactive customer satisfaction efforts

Partner with other departments as internal customers to achieve goals





Resolve any discrepancies that impact customer satisfaction

Follow up on new and expanded business opportunities and identify new revenue channels

Focus on customer retention methods

Traditional qualities of good attitude, behavior, management practices required

Technical and customer-centric focus required

Basic mechanical aptitude

Bachelor's Degree or equivalent years of experience in environmental testing, operations management, customer-focused commercial or retail management required

Experience as a consultant in environmental testing, environmental industry and/or NDT/NDE experience preferred

Competitive pay and comprehensive benefits, including:

Health, dental, vision, and life insurance A stable, growing company with opportunities to learn the environmental and rental services industry

Fast-paced office and warehouse environment with some field travel by car or air for meetings, training, and customer visits.

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment

Pine Environmental Services believes in the growth and development of a diverse workforce.

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🏢 PINE ENVIRONMENTAL SERVS
📍 Mississauga