Position: Service Advisor

Wage: Starting from $27.00 per hour

Shift: Monday to Friday 7:30am-5pm

Vision Truck Group is looking for a dedicated and customer-focused Service Advisor to join our team at our Windsor location.

As a Service Advisor, you will be the primary point of contact for customers bringing their trucks in for service. You will help identify their needs, prepare accurate repair orders, coordinate with the shop, and ensure that each repair is completed efficiently and to the customer’s satisfaction.

What You’ll Do:
Greet customers and create a welcoming service experience
Open and manage repair orders accurately in Hino Edge and Karmak Fusion
Provide repair estimates and obtain customer authorization for service
Keep customers informed throughout the repair process
Review completed work orders for accuracy before invoicing
Handle warranty documentation and claims as required

What You Bring:
Previous experience as a Service Advisor, preferably in heavy truck or automotive service




Strong communication and organizational skills
Proficient with computers and capable of learning dealership software systems
Knowledge of truck components and repair processes is an asset
Customer service oriented with the ability to manage multiple priorities

What We Offer:
Competitive wages
Comprehensive advantages package including health, dental, and RRSP program
Supportive and qualified team environment

Apply Now

At Vision Truck Group, you’ll be part of a team that values professionalism, teamwork, and getting the job done right the first time. If you take pride in delivering excellent customer service and want to represent one of the most respected names in trucking, we’d like to hear from you!

Job Types: Full time, Permanent

Pay: From $27.00 per hour

Benefits:
Dental care
Extended health care
Paid time off
RRSP match

Work Location: In person

📌 Service Advisor Maidstone (Canada)
🏢 Vision Truck Group
📍 Canada