Mandate:

Reporting to the Vice President of Customer Relationship Manager, Sales, the Account Manager- Inside Sales will serve as the key liaison between our sales representatives and the operations team. In this role, you will support existing accounts while also identifying and pursuing new business prospects through both inside and outside sales outreach. Responsibilities include preparing customer quotes, maintaining and updating databases, and consistently delivering exceptional customer service. Additional duties involve responding to customer inquiries, conducting customer review calls, and fulfilling other tasks assigned by the company.

Requirements:
Minimum 2 years of sales or operations experience in a 3PL freight forwarding workplace
Experience in ocean, air, ground, brokerage, or warehousing is considered an asset




Bachelor's degree in business or a related field is considered an asset
CIFFA certification considered an asset
Travel may be required

What You Offer:
Proficiency in establishing rapport and developing solid relationships with potential leads and key customer contacts
Ability to ask the right questions, listen carefully and understand customers' needs
Proven problem-solving skills
Excellent communication skills

What We Offer:
Equal opportunity employer
Competitive compensation
Comprehensive health and dental care
Balance between work and home life
Opportunities for career development and career growth

📌 Account Manager Inside Sales Mississauga
🏢 Delmar International
📍 Mississauga