Title

Food & Beverage Supervisor

Reports To

Food & Beverage Manager

Summary

The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino.

Core Competencies
Customer Service
Decision Making and Judgement
Supervisory and Mentoring
Communication

Job Duties
Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction.
Assist with scheduling staff.
Assist with Inventory and Cost Control.
Handle customer inquiries and complaints in a quick and effective manner.
Assist with basic restaurant operations.
Able to motivate staff.
Ensure policies and standards are adhered to.
Supervise staff, building morale and fostering an environment of co-operation and efficiency.
Assist with ordering food, including food and alcohol
Assist staff members in dealing with difficult patrons, including any food and or beverage concerns.




Assist in employee evaluations and discipline when required.

Requirements
Prior supervisory experience preferred.
Robust Food and Beverage knowledge.
3 – 4 years’ experience working in Food and Beverage operations.
Excellent communication skills.
Computer knowledge
Point of Sales system knowledge
Proserve certification
Individuals 18 years or over
Available to work all shifts, including evenings, weekends, and holidays
Ability to obtain a security clearance.
Pleasant, out-going, energetic individuals
Someone who is enthusiastic
Team player
Willingness to learn

Work Conditions
Must be able to stand for prolonged time periods
Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking
Must be available to work all shifts including evenings, weekends, and holidays
Must be able to work in a rapid-paced working setting

📌 F&b Supervisor Calgary
🏢 Pure Canadian Gaming
📍 Calgary