We are currently seeking a full time Service Advisor to join our Service Department team at Chilliwack Volkswagen in Chilliwack, BC. Qualified individuals are invited to apply for this position. The Service Advisor will be reporting directly to the Service Manager.

As the successful candidate you will be responsible for:
Serving clients efficiently
Identifying additional service work required for vehicles
Explain the nature of the work performed and all the repair costs to the customer
Completing repair orders, ensuring all information is correctly input into the DMS system
Handle phone inquiries regarding work-in progress, appointments, and return messages promptly
Schedule and dispatch of repairs
Sell required maintenance and repairs
Maintaining necessary product knowledge
As the successful candidate you will have:
Positive interpersonal skills, have the ability to work effectively with all levels of the organization




Experience as a Service Advisor
Possess strong organizational, follow-up and paper-flow handling skills.
A positive attitude
Customer relationship skills
A valid class 5 driver's license (ability to operate manual and automatic transmissions)
High School diploma
Computer and typing skills
Ability to prioritize and manage time effectively
Past experience in the automotive or retail industry recommended.

Chilliwack VW offers the successful candidate:
Competitive pay plan with bonus structure
Excellent benefit package
RRSP program (after 2 years of employment)
A high standard of training
Outstanding work and team environment

Job Type: Full-time

Pay: $20.00-$33.00 per hour

Work Location: In person

📌 Automotive Service Advisor Chilliwack
🏢 Chilliwack Volkswagen
📍 Chilliwack