Job Overview:

We are seeking a full-time receptionist for our massage therapy clinic, Satva Bliss Massage & Sauna, to provide exceptional customer service and support clinic operations. You will be responsible for managing client appointments, handling administrative tasks, and ensuring a smooth and welcoming workplace during the day.

Hours: 8:30am to 5pm, Monday to Friday.

Key Responsibilities:
Greet clients warmly and provide a welcoming atmosphere, ensuring they feel comfortable.
Answer phone calls, respond to inquiries, and schedule appointments.
Manage the clinic’s appointment scheduling system and ensure accurate bookings.
Process client payments, issue receipts, and manage the clinic’s point-of-sale system.
Assist clients with intake forms, maintain accurate records, and ensure proper documentation is completed.
Maintain cleanliness and organization of the reception and waiting areas.
Coordinate with massage therapists to ensure seamless appointment flow and client satisfaction.
Handle emails, manage incoming/outgoing correspondence, and assist with other administrative tasks.
Ensure compliance with clinic policies,



including maintaining confidentiality and professionalism.
Support with end-of-day closing procedures, including organizing schedules and ensuring the clinic is ready for the next day.

Qualifications:
High school diploma or equivalent required.
Previous experience as a receptionist or in customer service, preferably in a healthcare or wellness environment.
Excellent communication and interpersonal skills.
Proficiency in appointment scheduling software, such as Jane, and Microsoft Office.
Ability to work efficiently in a quick-paced workplace and handle multiple tasks.
Professional appearance, positive attitude, and attention to detail.
Knowledge of massage therapy or wellness services is a plus.

Please submit your resume. We look forward to having you join our team!

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:
Extended health care
Flexible schedule
In office parking

Flexible language requirement:
French not required

Education:
Secondary School (preferred)

Experience:
Front desk: 1 year (preferred)

Work Location: In person

📌 Full Time Receptionist Edmonton
🏢 Satva Bliss Massage & Sauna
📍 Edmonton