Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our hospitality team. The Night Auditor plays a vital role in ensuring smooth overnight operations, maintaining accurate financial records, and providing exceptional guest service during the nighttime hours. This position is ideal for individuals with hospitality experience who thrive in a quiet, independent work setting and possess robust communication skills.

Duties
Conduct nightly audits of hotel financial transactions, including verifying billing and payment accuracy
Prepare and review daily reports to ensure all data is accurate and complete
Handle guest check-ins and check-outs during overnight hours, providing friendly and qualified service
Respond to guest inquiries via multi-line phone systems with excellent phone etiquette
Assist guests with requests, complaints, or special accommodations to enhance their stay
Maintain security protocols by monitoring the premises during overnight shifts
Update and manage front desk records, reservations, and guest accounts as needed




Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and facilities are operational

Skills
Strong customer service skills with a welcoming attitude toward guests
Excellent phone etiquette and communication abilities
Experience working at the front desk or in hospitality is preferred
Ability to operate multi-line phone systems efficiently
Multilingual or bilingual skills are a plus for serving diverse guests
Knowledge of hotel operations, billing procedures, and guest services best practices
Ability to work independently during overnight hours with minimal supervision
Professional appearance and demeanor suitable for a hospitality environment

This role offers an opportunity to be an integral part of our hotel operations while providing guests with memorable experiences. We value team members who are dedicated, reliable, and passionate about hospitality.

Pay: $17.80-$18.00 per hour

Work Location: In person

📌 Night Auditor Bowmanville (Canada)
🏢 Comfort Inn & Suites Bowmanville
📍 Canada