Pay: CA$20.00-CA$21.00 per hour

Job description:

Peer Support Worker – Job Description:

Position Overview
Title: Peer Support Worker
Hours: part-time positions, 20 hours (Afternoons)
Reports to: Manager of Programs & Services

· Divisions: Programs & Services and the entire organization

· Employment Type: Temporary contract until March 31, 2027, with the possibility of extension.

Summary

Peer Support Workers use their own lived experience with mental health, substance use, and/or homelessness to:
Build trust with clients
Provide emotional support, advocacy, and system navigation
Work in a non-judgmental, trauma-informed, person-centered way
Collaborate with HART Hub staff, modeling recovery and fostering hope
Follow agency procedures and maintain qualified boundaries

Education
High school diploma
Certificate in Peer Support, Mental Health, Addiction Recovery, or related field (or willingness to obtain)
Peer support worker certification preferred.
OR lived experience with demonstrated recovery and wellness

Knowledge & Experience
Understanding of homelessness, addiction, mental health, poverty
Knowledge of harm reduction and trauma-informed care




Awareness of local community supports
Experience supporting others or self in recovery/crisis

Skills & Qualities
Empathy, compassion, active listening
Non-judgmental and inclusive approach
De-escalation skills
Valuable verbal communication
Qualified boundaries/confidentiality
Ability to support diverse populations

Other Requirements
Must be 18+
First Aid/CPR and Mental Health First Aid preferred
Naloxone training preferred
Office 365 experience preferred

Duties & Responsibilities
Provide one-on-one and group support
Review client info, interview, assess needs and strengths
Help clients develop action plans, navigate systems, access resources
Follow agency policies and safety standards
Promote dignity, empowerment, and choice
Collaborate with staff and management
Maintain records and communication
Support team diversity and cooperation
Communicate clearly to individuals/groups
Oversee assigned areas for safety and security

Job Type: Part-time

Work Location: In person

Pay: $20.00-$21.00 per hour

Work Location: In person

📌 Peer Support Worker Windsor
🏢 Downtown Mission of Windsor
📍 Windsor