Job Overview
We are seeking a friendly and qualified Host/Hostess to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest services, possess excellent communication skills, and have experience in hospitality or food service environments. This role is vital in ensuring smooth seating arrangements, managing reservations, and providing exceptional customer service to enhance the overall dining experience.

Duties
Greet guests warmly upon arrival and manage wait times efficiently
Escort guests to their tables and provide menus promptly
Handle reservations and seating arrangements using POS systems such as Micros POS or similar platforms
Maintain a clean and organized host stand area
Answer phone inquiries with professional phone etiquette and assist with reservation bookings
Coordinate with servers and kitchen staff to ensure timely service
Manage guest flow during busy hours to optimize seating efficiency
Assist with special requests and accommodate guest needs courteously
Uphold high standards of hospitality and customer service throughout all interactions

Qualifications




Previous experience in guest services, serving, or hospitality preferred, especially within restaurants or hotels
Strong communication skills and the ability to engage with diverse guests effectively
Familiarity with POS systems such as Micros POS or similar platforms is a plus
Excellent phone etiquette and interpersonal skills
Ability to work in a rapid-paced environment while maintaining professionalism
Knowledge of restaurant operations and food service industry standards is advantageous
Prior restaurant or hotel experience is desirable but not mandatory; a positive attitude and eagerness to learn are essential

This position offers an engaging work environment where excellent customer service skills are valued. Candidates should be enthusiastic about creating memorable experiences for guests while working collaboratively with team members.

Pay: From $15.00 per hour

Perks:
Discounted or free food
On-site parking

Work Location: In person

📌 Host/hostess Camrose (Canada)
🏢 Stacked Pancake and Breakfast House - Camrose
📍 Canada