Champion Ford is currently seeking an Experienced Service Advisor to join our team of front-line customer service professionals.

What you bring to the Role:
Proactive self-starter with a desire for accountability
Provides a consistently exceptional customer experience
Positive and team-oriented team player who operates with the highest of integrity
Impeccable attention to detail and accuracy under strict deadlines
Process driven with impeccable organization and prioritization abilities
Proven ability to excel in a fast-paced environment
Establish excellent “One Dealership” relationships with other departments to help deliver on our customer promise

How you will make an impact:

Reporting to the Service Manager, this position is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs.

Key accountabilities include:




Vehicle check in and walk-arounds
Review service history and completed repairs; recommend service; organize shuttle service
Communicate to the technician detailed information regarding vehicle issue
Collect payments and finalize and close repair orders
Communicating and collaborating with Service Manager and Advisor team

Why We’re Awesome:
Operating partner infrastructure – we provide opportunities for advancement all the way up to Management in the business
Training & Development – We believe in and are committed to training our people for success
Shared Core Values and Operating Principles across our dealership network
Commitment to an exceptional employee experience
Full benefit programs & competitive compensation plans
Team-oriented work setting & group support

Job Type: Full-time

Work Location: In person

📌 Service Advisor Carstairs
🏢 Champion Ford
📍 Carstairs