Availabilty Weekends and evenings

We are seeking a friendly and organized Customer Service Associate/Cashier to join our retail team. This role involves providing exceptional customer service, managing transactions accurately, and supporting sales initiatives. The ideal candidate will possess strong communication skills, be detail-oriented, and have a passion for creating positive shopping experiences. Bilingual abilities and experience in technology sales or product demos are a plus. This position offers an prospect to develop retail and sales skills in a agile environment.

Responsibilities
Greet customers warmly and assist with their inquiries to ensure a positive shopping experience
Operate POS systems efficiently for cash handling, credit card transactions, and returns
Manage cashiering duties including processing payments, issuing receipts, and balancing registers at shift end
Provide product demonstrations and upsell items to enhance customer satisfaction and sales
Maintain merchandising standards on the sales floor, including stock replenishment and organization
Handle customer complaints or concerns professionally,



escalating issues when necessary
Utilize communication skills to inform customers about promotions, new products, and store policies
Support team members with time management tasks to ensure smooth store operations during shifts
Demonstrate excellent phone etiquette when assisting customers via phone or online inquiries

Experience
Previous experience in retail sales or customer service is preferred but not required; training will be provided
Bilingual skills (English and additional languages) are highly desirable to serve diverse customer needs
Familiarity with POS systems, cash handling procedures, and basic math is advantageous
Experience with merchandising, product demos, or technical sales can enhance performance in this role
Strong organizational skills, communication abilities, and time management are essential for success
Ability to work effectively in a fast-paced workplace while maintaining professionalism and courtesy

Pay: $17.60 per hour

Benefits:
Store discount

Work Location: In person

📌 Customer Service Associate/cashier Collingwood (Canada)
🏢 Freshco Collingwood
📍 Canada