Qualifications:

1. Education and Training-

- Must be 18 years of age or older

- University Degree or DSW or college diploma in a related Human Services field, or certification in a related field (ex. PSW certificate) with a minimum of 2000 hours of experience at Manager’s discretion

- Grade 12 or GED with a minimum 4000 hours experience at Manager’s discretion

- Valid driver’s license and required insurance

- Able to obtain required training; including but not limited to; CPR, First Aid, NVCI, WHMIS, Violence in the Workplace, fire extinguisher, Bullying in the Workplace, Hand Hygiene, Donning and Doffing and use of Personal Protective Equipment (PPE)

- Attend Association orientation

- Physically able to fulfill requirements of the job

- Available for extra training

1. Competencies-

- Flexibility; adapts to and works effectively through changing situations

- Good communication skills

- Manages change; with people, families and the agency

- Takes initiative; is proactive and thinks ahead

- Demonstrates the ability to build networks and relationships; works cooperatively with all stakeholders to meet mutual goals

- Resilience; maintains stamina and performance under continuing stress and acts effectively under pressure

- Manages resources e.g. people, materials, funds and utilizes them effectively

- Seeks on-going self-development and takes action to improve personal capability

- Strategic thinking; links long range visions to daily work

- Good problem solving and decision making skills

- Is accountable

- Creative and enthusiastic approach to the job

- Able to work independently as well as collaboratively with the entire support team

- Develops positive interpersonal relations and shows respect and sensitivity to those we support

- Demonstrates self-control; restrains negative responses when provoked or faced with opposition from others and takes positive action to resolve it effectively

- Service oriented; shows a high level of commitment towards people supported and takes action to best meet their needs

- Commitment to this association

Responsibilities and Duties:

1. Programs- Follow programs as outlined in the Individual Support Plan (ISP) and assist people to achieve their goals.

- Offer input into the creation of the ISP, honouring personal choice and informed decision making

- Support and encourage each person, where appropriate, to develop skills and assume roles, which promote their participation in the community

- Ensure all activities are in accordance with the principals and philosophy of Elmira District Community Living

- Support people, where appropriate, in decision making skills, exercising choices, taking reasonable risks and assuming responsibilities. Demonstrate good judgment when decisions may place the individual at undue risk

- Provide respectful and supportive personal care where needed

- Identify organizational barriers to people’s goals and promote alternative strategies and/or approaches





- Support and encourage each person to participate in the cultural, spiritual, recreational, leisure and residential activities in the community

- Advocates on behalf of people supported, for the agency and for the sector

- Advocate on behalf of the person when necessary and in conjunction with family/primary caregiver, to outside agencies for consultation. Ex. appointments such as medical, OT/PT, behavioural, etc. recreational and financial or any other areas as needed

1. Responsibilities to Family/Guardian/Advocate-

- Act as liaison

- Make Families/Guardians/Advocates welcome in the home/work place

1. Administrative Duties-

- Maintain complete, up-to-date and confidential records and documentation for each person

- Submit monthly availability form to scheduling in accordance with deadline dates

1. Supervisory-

- Supervises daily living skills to promote independence where deemed appropriate including; meal preparation, clean up, laundry and general household duties. Supervises and carries out care of personal hygiene

- Supervises recreation and leisure activities within the home and community as required

Report to

- Report any problems/concerns to Manager or Supervisor immediately

1. General Duties for Overnight Shifts-

- Completes nightly attendance check

- Ensures that everyone’s needs are met and that no safety hazards exist in the building before retiring for the night

- Completes necessary night checks before retiring for the night

- Ensures that any required household chores are complete before retiring for the night

- May occasionally be required to be awake during the overnight to attend to illness or other situations requiring staff supervision – fill out required paperwork associated with this

- Prepares and/or serves breakfast assisting with menu preparation as necessary

- Supervises the morning routine by ensuring that people are awake in time to prepare for the day activities, and personal care and hygiene routines are followed

- In conjunction with the person; assure that proper attire is worn for program or activity, assures that a nutritious breakfast is prepared and eaten, supervises clean-up of breakfast dishes and dining area

- Ensures that people are ready for transportation as required

1. Team Function-

- Attend work punctually and maintain acceptable attendance standards

- Act as liaison between programs, staff and the community sharing pertinent information with Manager/Supervisor and relevant team members

- Attend, participate and contribute to staff meetings in a positive and respectful manner

- Attend and participate in meetings,



discussions and decision making as Manager deems necessary

- Communicate any information which may be included in the Individual Support Plan, to Primary Support Staff.

- Conduct themselves in a positive, respectful and professional manner at all times

- Attend and contribute to all staff development

- Maintain confidentiality between programs in relation to staff issues and performance

- Provide ongoing information to all those involved with people we support, including Manager, Supervisors, staff and homes/programs

- Fosters, on a day-to-day basis, the inclusion of all co-workers and promotes team work and cooperation

- Maintain accurate communication notes where applicable

- Communicate positively at all times with regard to staff and people we support; acts as a role model

- Respect everyone’s confidentiality, including co-workers and this organization

- Work within agency policy to resolve issues and concerns within the program to reach a constructive and positive outcome

1. Health and Safety-

- Encourage people to assume as much responsibility for their health care needs as possible through instruction and education

- Aware of all hand hygiene, donning and doffing and correct use of all Personal Protective Equipment (PPE)

- Ensure that Health and Safety Policies, guidelines, incident/accident reports and occurrences, NVCI or other crisis protocols are understood, followed and reported

- Will possess and demonstrate knowledge and certification (where applicable) of First Aid, CPR, NVCI, WHMIS, Occupational Health and Safety, fire prevention and other areas as deemed necessary by this Association

- When required, must be able to demonstrate safe lifting techniques for both mechanical and manual lifts and according to EDCL policy.

- Complete monthly fire drills; be aware of evacuation and emergency procedures

- Ensure that all medications are administered and documented accurately and are kept in the designated, properly locked cabinet

- If driving Association vehicle, ensure that circle check is completed as well as Ministry checklist and vehicle meets the standards of the MTO (if applicable); ensure van cleanliness

1. Working Conditions-

- May be required to accommodate a person’s changing physical or environmental needs, ex. aging, dementia, mobility or behavioural

- Adapting to uncontrollable circumstances, for example, power outages, severe weather

- Ensure that the home/work environment is a clean, safe and enjoyable environment and meets or exceeds the standards of the Ministry of Children, Community and Social Service

- Ensure that the home or support environment supports people’s emotional and physical well being

- Provide assistance with other daily living/work duties as required

- Transporting people as needed in agency vehicles or in personal vehicle as approved by

Manager/Association

- May be occasionally required to perform basic maintenance duties

📌 Part Time and Casual Support Staff (Woolwich)
🏢 Elmira District Community Living
📍 Woolwich