Role Summary The Office Administrator is responsible for the day-to-day administrative and front-end operations of the clinic. This in person role ensures smooth client flow, accurate administrative processes, and a welcoming, organized clinical setting.

We are looking for someone who would be available Monday’s and Tuesday’s from 12-8pm, and Saturday’s from 9am-4pm. This role would be ideal for a psychology student that is interested in gaining experience in a clinical setting.

Key Responsibilities

Front Desk & Client Support

- Manage client scheduling and appointment coordination.
- Serve as the first point of contact for clients via phone, email, and in person (Are you someone who is friendly and warm?)
- Respond to client inquiries promptly and professionally.
- Support clients throughout their experience to ensure smooth and positive interactions. (Are you able to ethically think on the spot?)

Administrative Operations

- Manage daily administrative tasks to support clinic efficiency:
- Respond to client emails to reschedule appointments.
- Answer phones and client texts in a warm manner.
- Follow clinic policies, procedures,



and privacy regulations in all administrative tasks.
- Support clinicians with scheduling coordination and administrative needs:
- Following up with clients to rebook.
- Ensure new clients have completed their forms prior to their appointment and prepare paperwork for next day.
- Greeting their clients when they arrive or providing a verbal tour for new clients.

Office & Facility Management

- Maintain an organized, clean, and professional office environment.
- Dust offices weekly
- Vacuum each night before closing
- Ensure waiting room is clean and welcoming
- Coffee, tea, and snacks restocked, beverage fridge refilled
- Ensure administrative equipment and tools are functioning properly and report issues as needed.
- Manage closing procedures and locking up the office for the day.

Resumes and cover letters must be emailed to Faith Howard - Clinic Manager at [email protected]

We thank all applicants for their interest in joining our team. Applications will be carefully reviewed, and qualified candidates will be contacted for an interview.

📌 Part-time Office Coordinator (Calgary)
🏢 Center Street Psychology
📍 Calgary