Elevate your career in technical support at Terra Dygital in Vancouver, BC. As a Technical Support Specialist, you'll thrive in a role focused on exceptional client service and problem resolution. You will support clients by troubleshooting issues related to Microsoft products and network systems.

Your excellent communication skills and the ability to manage urgent situations will be crucial in this role. Collaborate with seasoned specialists while playing a pivotal part in our clients' IT success. Key Responsibilities:
Provide technical support for Microsoft applications and systems
Assist with disaster recovery and business continuity planning
Train and onboard current clients efficiently
Review and maintain service standards through project metrics
Ensure accurate documentation of client interactions Requirements:
Over 2 years’ experience in IT support or managed services
Certifications in Microsoft O365/Azure or equivalent
Proficient in operating systems and networking
Solid multitasking and problem-solving abilities
Willingness to participate in on-call support as needed Apply your technical knowledge and commitment to client satisfaction at Terra Dygital.

📌 Technical Support Specialist At Terra Dygital Vancouver
🏢 Terra Dygital
📍 Vancouver