Enhance your career as a Technical Support Coordinator at a growing provider of technology solutions. This role emphasizes customer interaction, dispatch coordination, and light troubleshooting. You will serve as the vital link between customers, field technicians, and internal teams.

This highly collaborative position focuses on managing communication and support requests efficiently. You'll assess customer needs, coordinate technician schedules, and ensure prompt service delivery while maintaining comprehensive documentation. Key Responsibilities:
Serve as the primary contact for customer service requests
Gather detailed information about service issues
Coordinate and dispatch technicians based on urgency
Keep customers updated on service status
Relay technician notes for accurate billing Requirements:
2+ years in customer service or dispatch coordination
Solid verbal and written communication skills
Excellent organizational and multitasking abilities
Experience with dispatch software or CRM systems
Ability to learn technical terminology quickly Utilize your problem-solving skills and organizational talents to deliver exceptional service in a agile setting.

📌 Technical Support Coordinator In Customer Service Toronto
🏢 Wealthy Group of Companies
📍 Toronto