Be the driving force in technology support with Insight Global for a major retailer in Vancouver. Lead workplace technology management, enhance collaboration tools, and boost productivity at every level. As a Workplace Technology Support Lead, you will oversee the administration of key platforms, including Microsoft 365, Azure, and RingCentral.

This pivotal role involves leading Incident, Problem, and Change Management processes while ensuring seamless end-user support and service delivery. You will foster a team-oriented setting that drives technology adoption and continuous improvement initiatives. Key Responsibilities:
Administer Microsoft 365, Azure, SharePoint, and more
Lead incident response and problem management efforts




Oversee service desk operations and user support
Develop training materials and user documentation
Manage vendor relationships and technology lifecycles Requirements:
5+ years supporting collaboration and cloud technologies
Proficient in Microsoft 365, Entra ID, and security management
Experience with change management processes
Solid knowledge of Active Directory and cloud infrastructure
Excellent communication and leadership skills Elevate workplace productivity and technology support as a critical leader in Vancouver.

📌 Technology Support Lead For Retail Vancouver
🏢 Insight Global
📍 Vancouver