Become a Technical Account Manager at xMatters, guiding clients with software consulting to improve IT incident responses. Leverage your expertise in technical solutions and client management in this agile role. This position requires experience in software consulting, focusing on xMatters' cloud-native solutions.

You will facilitate workshops and guide clients through value mapping, thereby enhancing their understanding and use of xMatters products. The role involves proactive engagement with clients, ensuring successful adoption and addressing their needs throughout the customer journey. Key Responsibilities:
Develop expertise in xMatters products and use cases
Lead workshops for requirements and mapping business value




Provide insights to resolve client business problems
Manage client expectations and activity scopes
Support integration development updates for customers Requirements:
3+ years in software consulting and implementation
Experience managing client relationships and projects
Exceptional verbal and written communication skills
Proficient in technical solution development
Knowledge of ITIL and incident management processes Drive client success with your technical account management skills at xMatters!

📌 Technical Account Manager At Xmatters Winnipeg
🏢 Everbridge
📍 Winnipeg