Transform customer service strategies at AXA Partners as a Senior Operations Manager. Your leadership will span across Roadside, Home, and Legal operations to foster exceptional client interactions. This strategic role demands a proven leader to develop the business plan and budget, ensuring alignment with AXA’s overarching goals. You will champion innovation, oversee process efficiencies, and enhance collaboration across departments to achieve top-tier service delivery. Key Responsibilities:
Manage annual business plans and budgets for operations
Lead initiatives aimed at improving service productivity
Develop client relationships and assess current business prospects
Ensure compliance with outsourcing contracts and performance standards
Create motivational environments that drive team performance Requirements:
Bachelor’s degree in business or related field
8 years management experience required
10+ years in the Roadside industry preferred
Bilingual French/English for cross-border collaboration
Experience in coaching and developing teams essential Shape the future of customer care with your operational expertise at AXA Partners.

📌 Strategic Operations Manager At Axa Partners Montreal
🏢 AXA Group
📍 Montreal