The Host/Hostess is responsible for greeting guests and ensuring they are sat at their table in a timely fashion.

Duties and Responsibilities
Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting
Provide accurate wait times and monitor waiting lists
Escort customers to assigned dining or bar areas
Coordinate with wait staff about available seating options
Cater to guests who require extra attention (e.g. children, special occasion, allergies)
Assists service staff as needed
Robust organization skills with ability to work in high pressure situations and handle multiple tasks simultaneously
Thank guests with genuine appreciation and provide a fond farewell
Build relationships with guests
Adhere to uniform standards and job specific standard operation procedures

Qualifications, Skills and Abilities
Previous work experience as a Host or Hostess is an asset
Adaptable availability; evenings, weekends and holidays
Must have a valid Pro Serve Certificate or willing to obtain
Excellent communication skills via in person
Previous knowledge using OpenTable is an asset

📌 Studio 99 Host, Seasonal Pt, Rogers Place Edmonton (Canada)
🏢 Compass Group
📍 Canada