Top Tech Mechanical Ltd. is looking for a Service Coordinator / Office Administrator to support daily operations in a busy workplace. The Company is seeking a candidate with solid multi-tasking and communication skills to support its high-level service to customers. The position will involve timely responses to customer requests, scheduling of multiple jobs, communication to management, customer invoicing and daily follow up to ensure all work has been dispatched.

The successful candidate will take pride in their work and understand that they are integral to the successful operation of the Company.

Job Duties
Answer phones
Communicate with customers via phone and email
Create accurate invoice reports to customers
Inventory pricing management
Schedule work and create work orders electronically using Jobber (job management system)
Effectively dispatch technicians to appropriate jobs




Timekeeping for field technicians – ensuring time is allocated properly across completed jobs
Light bookkeeping duties such as invoicing, entering accounts payable, will be required

Required Skills
Strong ability to multi-task; must be able to keep track of details in a busy work setting and communicate those details in a timely manner
Ability to prioritize and action time sensitive requests
Strong communication skills
Ability to work independently and make decisions within established guidelines
Experience with Quickbooks and Jobber considered an asset.

Job Type: Full-time Pay: $25.00-$30.00 per hour

Ability to commute/relocate
Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Experience:
dispatching: 1 year (preferred)

Work Location: In person

📌 Service Coordinator / Office Administrator Edmonton
🏢 Top Tech Mechanical
📍 Edmonton