Responsibilities

As a Quality Technician, you will play a key role in ensuring products and processes meet company, customer, and regulatory quality standards.

Responsibilities include

- Conduct process and product audits to verify compliance with quality standards and specifications.
- Perform product inspections, testing, and validation activities.
- Support manufacturing operations by identifying quality concerns and assisting in the implementation of corrective actions.
- Participate in internal and external audits and support audit preparation activities.
- Coordinate and track corrective and preventive actions to ensure timely resolution of quality issues.
- Analyze quality data, identify trends, and prepare reports to support continuous improvement initiatives.
- Maintain and control Quality Management System (QMS) documentation, including procedures, work instructions, quality alerts, and records.
- Assist with root cause investigations and the development of effective, sustainable solutions.
- Provide technical and quality support to internal departments and customers as required.
- Maintain quality communication tools, visual management boards, and related metrics.
- Support the training and education of employees on quality standards, procedures, and best practices.
- Track, communicate, and follow up on quality-related issues throughout the production process.




- Perform internal calibrations and coordinate external calibration services for measuring and testing equipment.
- Participate in production and cross-functional team meetings.
- Perform other duties as assigned.

Qualifications

- 2-3 years of quality experience in a manufacturing environment operating under recognized quality standards (e.g., ISO 9001, IATF 16949, TS).
- Experience with quality and continuous improvement tools, including Lean Manufacturing, 5S, 8D, SPC, PPAP, and FMEA.
- Internal Auditor certification is considered an asset.
- Experience using precision measuring and inspection equipment, including calipers, micrometers, gauges, and related tools.
- Strong analytical, problem-solving, and troubleshooting skills.
- Excellent attention to detail and organizational skills.
- Ability to work effectively in a fast-paced manufacturing workplace.
- Strong communication and interpersonal skills with the ability to collaborate across departments.
- Proficiency with Microsoft Office applications, particularly Excel.
- Self-motivated with a strong sense of accountability and ownership.
- Post-secondary education in Quality Assurance, Manufacturing, Engineering Technology, or a related field is preferred.

Compensation: $22.00 - $28.00 per hour

📌 Quality Technician - (Day, Night and Weekend Shift Options) (Concord)
🏢 Toro Group of Companies
📍 Concord