Up to 30 hours per week, regularly 9:30AM-3:30PM. Occasional evenings and weekends may be required. Six-month contract from start date.

The Position

This position is one of the first points of contact for all visitors and phone calls. This job includes greeting, handling requests and/or directing people as required. The primary responsibility of this position is the support and distribution of food to walk in clients through our Pantry Program. This position works in collaboration with the pantry team and reports to the Client Care Manager.

Key Responsibilities

- Greet visitors, clients, volunteers, and community members, and answer the phone. Direct and manager requests appropriately.
- Work with the warehouse team to distribute food through the Pantry Program to walk-in clients.
- Ensure client area and staging area is stocked, organized, and tidy.




- Greeting donors and receipting incoming financial donations.
- Other duties as required.

Qualifications/Skills:

- Passionate about the Airdrie Food Bank’s mission.
- Compassionate, caring and non-judgmental approach.
- Strong customer service skills.
- Adaptable, versatile and able to prioritize when managing multiple requests.
- Works well within a team environment.
- Basic computer and data entry skills.
- Experience in a related field, preferably in non-profit or social enterprise sector is an asset.
- Manage requests

Pay: $18.00-$22.00 per hour

Benefits

- Casual dress
- On-site parking

Flexible language requirement:
- French not required

Work Location: In person

📌 Reception/ Food Pantry Assistant (Airdrie)
🏢 Airdrie Food Bank
📍 Airdrie