Location New Westminster Campus

Salary Range

$53,738 to $60,006 annually.

Salary scale and wage increments are in accordance with the Collective Agreement The Chance

As a Records Specialist you are responsible for supporting Douglas College learners through the accurate and timely maintenance of student records, processing registration & records requests, and by safeguarding confidential information.

Records

Specialists provide critical support to students, faculty, and staff by troubleshooting complex registration issues, interpreting policies and procedures, and delivering exceptional customer service. As a self-starter who can work both independently and as part of a team, the Records Specialist uses strong administrative and data management skills to accurately enter, update, and manage a variety of student records, while ensuring compliance with institutional requirements.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What It Takes





- Completion of a Diploma level program in a related field at a recognized post-secondary institution and a minimum of two-years relevant experience in a post-secondary environment, or an equivalent combination of education, training and experience.
- Minimum of 2 years of direct experience in service-centered role, preferably in a post-secondary environment; a proven ability to provide exceptional client focused service in a fast-paced environment is required.
- Good working knowledge of student information systems (such as Banner) and registration and records functions, with the ability to identify and problem solve errors and resolve issues.
- Experience with interpreting, applying and advising on policies and procedures.
- Sound and current knowledge on best practices in student records, registration, enrolment or registration services, or comparable work experience.

Additional Information For the Full , click here .

- This full-time, regular position is available starting October 5, 2026.
- Hours of work will typically be scheduled Monday to Friday, between 8:30am – 4:30 pm.
- This position is required to work a flexible schedule based on operational needs
- Shift days and times may change depending on operational needs
- Evening and occasional weekend work may be required.
- Douglas College is committed to supporting a healthy work/life balance for employees.
- A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

📌 Records Specialist (New Westminster)
🏢 Douglas College
📍 New Westminster