Full‑time Style Advisor responsible for delivering exceptional luxury menswear service at the CrossIron Mills store. Build and develop a loyal clientele through personal sales and holistic selling, preparing for appointments and presenting curated merchandise. Support store merchandising activities and use technology to enhance the customer experience.
Responsibilities
- Drive personal sales and develop repeat clientele through relationship building and tailored service
- Prepare for appointments by selecting merchandise and creating opportunities for add‑on sales
- Educate clients on loyalty program perks and follow up on alterations, fittings, and dedicated appointments
- Participate in merchandising, visual standards, and store maintenance
- Use provided resources and technology to generate new business and manage client communications
Requirements
- Minimum 2 years of retail sales experience, preferably in a luxury environment
- Experience across departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made‑to‑measure preferred
- Passion for creating exceptional customer experiences and driving repeat business
- Ability to work effectively as part of a store team and willingness to participate in ongoing training
- Comfort using retail technology to support customer service and sales activities