Join Ramp as a Scaled Customer Activation Manager to optimize onboarding for self-service customers. Your skills in project management and communication will drive customer satisfaction and growth. In this pivotal role, you will oversee the onboarding and success of micro-SMB and SMB accounts at Ramp.

With at least three years of B2B experience, you'll lead customers through an effective activation process. Collaboration with the Product team is essential to elevate customer feedback and enhance onboarding prospects. Key Responsibilities:
Drive seamless onboarding of new Ramp customers
Manage micro-SMB and SMB accounts for swift transitions
Balance implementation tasks with proactive customer outreach
Collaborate with Product teams to address customer pain points
Identify automation opportunities to broaden onboarding reach Requirements:
Minimum 3 years in sales or customer success
Exceptional project management skills
Robust verbal and written communication abilities
Proven track record meeting KPIs
Experience managing a book of 100+ customers Leverage your expertise to shape Ramp's customer experience and drive lasting impact.

📌 Scaled Customer Activation Manager At Ramp Toronto
🏢 Triwill Group
📍 Toronto