Job Title: Salesforce Technical Architect - Service Cloud, LWC and Nice CXone experience

Location: Remote (Calgary, Alberta, Canada)

Employment Type: Fulltime/ Permanent

About Smart IT Frame:

At Smart IT Frame , we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and qualified roles, empowering both clients and candidates to grow together.

Role Overview

Seeking an experienced Salesforce Technical Architect with 10+ years of Salesforce architecture experience to lead Salesforce platform assessments, define future-state architecture, and drive enterprise-wide Salesforce transformation initiatives.

key skill - Service Cloud, Nice CXOne or InContact , consulting and architect skill is must

Required Skills




10+ years of Salesforce architecture and solution design experience.
Solid expertise in:
Salesforce Service Cloud
Experience Cloud
Digital Engagement
Omni-Channel
Knowledge Management
Security Model & Role Hierarchy
Sharing Architecture
Lightning Web Components (LWC)
Apex
Integration Patterns
Einstein & Agentforce
Extensive experience designing scalable, enterprise-grade Salesforce solutions.
Solid stakeholder management and architecture governance experience.

Mandatory Skills: Lightning Web Components (LWC), Salesforce Experience Cloud, Salesforce Lightning Web Components (LWC), Salesforce OmniStudio, Salesforce Service Cloud

📌 Salesforce Technical Architect Service Cloud, Lwc And Nice Cxone Experience Calgary
🏢 Smart IT Frame
📍 Calgary