Become a remote Customer Operations Lead with Librestream, crafting operational strategies that elevate the customer journey post-sale. Focus on delivering successful onboarding and project management outcomes. This leader will execute the customer success strategy as defined by Librestream while ensuring all operations align with overall objectives.

You will be responsible for managing customer onboarding processes and addressing various technical challenges. Your cooperative approach with cross-functional teams will foster a positive experience for all clients. Key Responsibilities:
Direct the execution of customer technical projects
Create and manage project timelines and deliverables
Facilitate collaboration between teams for seamless service




Monitor project risks and proactively resolve issues
Enhance customer-facing operational processes Requirements:
5–8 years in a relevant customer-facing role
Experience managing software project lifecycles
Proven record in successful customer onboarding
Ability to work with both technical and non-technical teams
Bachelor’s preferred or equivalent work experience Elevate the customer experience at Librestream by leveraging your skills in project management and operational excellence.

📌 Remote Customer Success Lead At Librestream Moncton (Canada)
🏢 Harris Computer
📍 Canada