Job Overview

We are a well-established, busy, full-scope optometry practice in Waterloo dedicated to providing excellence in patient care. Our team is committed to creating an exceptional experience for every patient through outstanding service, advanced technology, and compassionate care.

We are currently hiring for the following positions:

Medical Receptionist / Optometric Technician (Pretesting/Frame Stylist)

Responsibilities:
Welcome and assist patients with a friendly, professional attitude
Schedule appointments and answer phones
Verify patient information
Perform preliminary vision testing and diagnostic pretesting
Maintain accurate patient records
Support the doctor and clinical team to ensure efficient patient flow
Help patients select frames and lenses that fit their lifestyle and style
Educate patients on lens options and eyewear products
Adjust, fit, and dispense eyewear
Process optical orders and assist with inventory
Deliver exceptional customer service throughout the patient experience

We're Looking for Team Members Who Are:
Reliable and dependable
Passionate about providing outstanding customer service
Detail-oriented and accurate




Flexible and adaptable in a fast-paced environment
Well organized with strong multitasking skills
Comfortable using computers and learning new software
Experienced in retail or healthcare (preferred but not required)
Positive, professional, and team-oriented

What We Offer
Competitive pay based on experience
Training
Opportunities for professional growth
Employee discounts on eyewear and eye care services
Employee Health Benefits
A supportive, team-oriented work environment where you can build a rewarding career

If you are looking to join a respected practice that values teamwork, professionalism, and excellence in patient care, we encourage you to apply. Please submit your resume and a brief introduction, we look forward to meeting you! Pay: From $18.50 per hour

Advantages
Dental care
Extended health care
In office parking
Store discount
Vision care

Ability to commute/relocate:
Waterloo, ON N2V 2C2: reliably commute or plan to relocate before starting work (required)

Language:
English (required)

Work Location: In person

📌 Receptionist/optometric Technician Waterloo
🏢 KW Optometry
📍 Waterloo