We are a family-run insurance brokerage looking for a friendly, organized, and dependable Reception & Administrative Assistant to join our team full time.

This is an entry-level position and no previous insurance experience or insurance licence is required. We are happy to train the right person.

Responsibilities
Greet customers and provide friendly, professional service
Answer incoming telephone calls and emails
Direct calls and take messages for brokers and other team members
Follow up with clients regarding applications, paperwork, and missing information
Assist brokers with applications, paperwork, and data entry
Enter and update client information accurately in our system
Prepare, type, and proofread correspondence, forms, and other documents
Scan, organize, and maintain client documents and files
Schedule and confirm appointments
Keep track of outstanding paperwork and client follow-ups
Provide general administrative support to brokers and other team members
Assist with other day-to-day office duties as needed





What We're Looking For
Friendly and qualified, especially when speaking with clients on the phone
Robust organizational skills and attention to detail
Comfortable working with computers, email, and data entry
Good written and verbal communication skills
Dependable and punctual
Able to manage multiple tasks and follow-ups
Willing to learn and take on current responsibilities
Previous administrative, receptionist, or customer service experience is an asset, but not required

Position Details

Job Types: Full-time, Permanent

Work Location: In person

Schedule: Monday to Friday, 8-hour day shifts

Weekends: No weekends

Benefits
Casual dress
Dental care
Extended health care
Vision care
Paid time off
On-site parking

Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care

Work Location: In person

📌 Reception/administrative Assistant Vaughan
🏢 Kalo Insurance
📍 Vaughan