Key Responsibilities:
Design, build and manage a seamless client onboarding experience capable of supporting the most sophisticated technology companies that operate in multiple jurisdictions around the globe
Effectively manage Client relationships, often serving as the first point of contact for Product
Identify recent prospects by documenting Client feedback and working with Product Development to inform the product roadmap
Monitor the performance of products and services, including overall profitability, by identifying and maintaining key performance indicators (KPIs)
Liaise with internal stakeholders (e.g., legal, risk, controls) to ensure compliance with both JPMC policy and regulatory commitments

Skills:
Operate with minimal guidance and oversight, capable of embracing ambiguity
Passion for creatively solving problems and an entrepreneurial spirit




Ability to adeptly pivot opportunities based on new information and market forces
Resourcefulness to filter a large number of opportunities into the most impactful engagements
Solid communication/presentation skills that can be consumed at all seniority levels with both internal and external audiences

Qualifications:
8+ years of Transaction Banking / Payments experience
5+ years of managing client relationships
Demonstrated ability to work in a highly matrixed program delivery structure
Knowledge of Payment Rails and Reporting Standards (e.g., CAMT, BAI, EDI)
Experience working in a fast-paced and highly cross-functional organization.
Undergraduate degree required

📌 Product Delivery Embedded Payments Vice President Toronto (Canada)
🏢 JPMC
📍 Canada