Location Address:2460 Stanfield Road, MississaugaNumber of Openings:1Salary / Pay: $20.36/hourJob Posting Description:This role is #LI-OnsiteWe are looking for a highly organized and customer-focused individual to join our team as a Customer Service Representative/Administrative Clerk. You will combine administrative skills with experience delivering outstanding customer service.If you are customer-focused and have experience establishing procedures to ensure client satisfaction, then this is the role for youAbout the RoleProvide skilled support to customers by phone, email, and in-person interactions.Handle inquiries, resolve complaints, and ensure customer satisfaction.Process and manage customer order, invoices, returns, and refunds.Maintain accurate and up-to-date records in our systems.Assist with general office responsibilities, including filing, data entry,



and reconciliations.Prepare reports and other administrative documents.Collaborate with team members to improve office operations and customer service strategies.About YouHigh school diploma required, additional education or certificationsProficiency in Microsoft Office Suite (Word, Excel (can maintain complex spreadsheets) and Outlook)Experience in a customer service and administrative roleExperience interpreting and responding to customer requestsProficiency in establishing procedures to ensure client satisfactionExperience documenting customer issues in detailThe ability to lift and carry weights up to 40 lbs (18 kgs).Hours available to casual employees will depend on the operational requirements of the department and are scheduled in accordance with the Collective Agreement based on an employee's seniority and availability.This job is part of a union, requiring

📌 Customer Service Representative, Casual - C$20.4 An Hour (Mississauga)
🏢 LCBO
📍 Mississauga