This is a highly social, customer-facing role with constant communication throughout the day. We are looking for someone who is confident, outgoing, and comfortable engaging with customers in English at all times.

If you love pets, enjoy talking to people, and thrive in a fast-paced retail environment, this role may be a outstanding fit for you.

This position is not suitable for high school students.

What we’re looking for
Fluent and confident English communication skills (verbal and phone)
Very outgoing, approachable, and comfortable starting conversations with customers
Not shy or reserved — this role involves continuous customer interaction
Positive attitude and strong team mindset
Genuine passion for pets and animal well-being
Reliable, responsible, and committed to providing excellent service

What you’ll do
Provide excellent customer service and operate the cashier
Keep the store clean, protected,



and welcoming at all times
Assist with merchandising, product displays, and in-store organization
Answer phone inquiries professionally and confidently
Comfortably lift up to 25 lbs
Support the team with additional tasks as needed

What you’ll get
Competitive wages: $18.00 – $20.00/hour
Flexible schedule (10–25 hours per week)
Staff discount on pet products
Hands-on retail and customer service training

Our store is full of bubbly, extroverted team members who love what they do. If you enjoy a positive, upbeat workplace and want to have fun while working, feel free to apply!

Job Types: Full time, Part time

Pay: $18.25-$20.00 per hour

Benefits
Store discount

Work Location: In person

📌 Pet Retail Associate Vancouver
🏢 Vanpet Yaletown
📍 Vancouver