Enhance patient experiences as a Patient Care Specialist at Shoppers Drug Mart in Mississauga, Ontario. Support patients through their treatment journey in a pivotal role focused on service and empathy. As a Patient Care Specialist, you’ll be the key contact for patients involved in the Patient Support Program.

Your role is crucial in managing program services and ensuring exceptional care delivery. Collaborate with fellow specialists and case managers to achieve positive patient outcomes and maintain high service standards. Key Responsibilities:
Act as the primary contact for enrolled patients and physicians
Conduct welcome calls to gather crucial patient information
Provide thorough introductions to the support program
Collaborate with team members for enhanced patient services
Monitor and respond to patient needs promptly Requirements:
Robust customer service orientation and empathy
Ability to manage patient interactions effectively
Experience working in healthcare or support roles
Commitment to quality patient care
Excellent communication skills Drive meaningful patient engagement and care quality as a Patient Care Specialist with Shoppers Drug Mart.

📌 Patient Care Specialist At Shoppers Drug Mart Mississauga (Canada)
🏢 Shoppers Drug Mart
📍 Canada