About the Company

Our client, a well-established professional services organization in downtown Toronto is seeking a Software Specialist to join the internal technology team.

Responsibilities

- Provide day-to-day support and administration of business applications and systems
- Troubleshoot application issues and coordinate escalations as required
- Support system implementations, upgrades, integrations, and ongoing maintenance
- Provide user onboarding, training, and ongoing technical support
- Develop and maintain system documentation, training materials, and user guides
- Support document management, collaboration, and productivity platforms
- Assist with website and digital technology-related initiatives
- Support various internal systems and technology projects
- Assist with the implementation and maintenance of emerging technologies, including AI

Requirements





- 5+ years of experience in applications support, systems administration, or a related role
- Experience within a law firm
- Robust troubleshooting and end-user support experience
- Experience providing user training and onboarding
- Knowledge of Microsoft 365, Teams, SharePoint, and document management systems
- Legal technology experience is an asset
- Strong communication, organizational, and problem-solving skills
- IT, Computer Science, or related education is preferred

Compensation

- Salary up to $85,000, commensurate with experience.
- Hybrid work arrangement (3 days in office).
- Comprehensive benefits package.
- Opportunities for professional growth and development.

We do not use AI to screen candidates.

📌 Software Specialist - cambridge
🏢 Ruby
📍 Cambridge