Role Profile

EUT Mobile Endpoint Squad is looking to hire a Mobile Support Engineer who will join the global team of mobile engineers and developers responsible for enabling the mobile technologies that power the firms bring-your-own-device and corporate mobile offerings. The candidate will have a very robust technical foundation, a strategic mind-set, excellent communication skills and the ability to collaborate well with others in a truly global team.

Role and responsibilities
Work in Mobile Endpoint Squad responsible supporting Microsoft Intune Infrastructure
Perform incident diagnosis, troubleshooting and escalation for end user issues.
Deploy mobile services, tools, and applications required for Microsoft Intune.
Optimize and hand-off of work to Level 2 offshore team.
Be the owner of the problem and change management processes.
Create operational support documentation.
Willing to work on call; every 2 months on the weekend.

Skills required
Experience with Mobile device management with MobileIron,



Microsoft Intune, Blackberry, AirWatch or similar platform in a large enterprise
Solid grasp of IT infrastructure fundamentals (networks, databases, load balancers, IT security)
Automation and integration experience using PowerShell, Perl, Python, or Shell
Strong knowledge of mobile operating systems iOS and Android
Strong understanding of basic networking concepts and internet protocols
Ability to work well in a team and independently.
Solid analytical and troubleshooting skills in a highly visible fast paced enterprise environment.
Excellent verbal and written communication skills

Preferred Skills
Experience with Office 365 and Intune App protection policies
Knowledge in computer and mobile security concepts
Basic development knowledge on iOS and/or Android
Experience in networking, load balancers and firewalls

📌 Mobile Support Engineer Quebec City
🏢 ALLTECH CONSULTING SVC
📍 Quebec City