Shape the future of RONA's Pro In-Store business as a Manager, focusing on program development and continuous improvement. This hybrid role combines office and remote work, requiring robust leadership and analytical skills. As the Manager, Pro In-Store Program Development, you'll drive initiatives aimed at enhancing customer management platforms and operational excellence.

Your expertise will foster collaboration with various teams, including Marketing, Technology, and Finance, to ensure efficient processes and a customer-centric focus. This position requires strategic project leadership in a energetic environment. Key Responsibilities:
Lead development and evolution of Pro In-Store programs
Define KPIs to measure program effectiveness




Design and optimize business processes and operating procedures
Act as business lead for CRM platforms
Manage timelines, risks, resources, and stakeholder engagement Requirements:
3 to 5 years in a similar role
Bilingual in French and English
Robust understanding of customer management practices
Excellent analytical and communication skills
Experience with CRM systems, Salesforce an asset Contribute to RONA's growth by enhancing customer experience through creative solutions and robust partnerships.

📌 Manager Pro Program Development Boucherville
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📍 Boucherville