15 Aug
|
RS Solutions
|
Pickering
15 Aug
RS Solutions
Pickering
About the Role
RS Solutions Inc. is a trusted name in appliance sales and repair, and we're growing. We're looking for a driven, organized Sales Associate & Admin professional to be the backbone of our customer-facing and back-office operations. You'll build real relationships with customers, support our sales pipeline, and keep day-to-day administration running smoothly — all in a hybrid work environment that offers flexibility without sacrificing team connection.
What You'll Do
Assist customers in selecting appliances that meet their needs, providing expert product knowledge and recommendations
Process sales orders, service requests, and repair work orders accurately and efficiently
Manage inbound calls, emails, and customer inquiries — ensuring prompt, qualified responses
Coordinate scheduling between repair technicians and customers, minimizing service delays
Maintain and update the CRM system with customer data, follow-ups, and sales activity
Generate and track quotes, invoices, and purchase orders using our admin software
Support inventory management by monitoring stock levels and flagging reorder needs
Prepare reports on sales activity, service trends, and customer feedback for management review
Collaborate with the service team to ensure seamless handoffs from sale to repair/installation
What We're Looking For
2–5 years in a sales or admin role
Robust written & verbal communication
Experience with CRM or POS software
Proficiency in Microsoft Office / Google Workspace
Detail-oriented with strong organizational skills
Comfortable handling a high-volume workload
Customer-first mindset
Ability to work independently (hybrid setting)
Nice to Have: Prior experience in appliance, electronics, or home services retail is a strong plus. Familiarity with repair/service coordination, parts ordering, or warranty claim processing will set you apart.
What RS Solutions Offers
Competitive base salary with performance-based incentives
Hybrid schedule — flexibility to work remotely and in-office
Hands-on training and opportunity to grow within the company
Supportive, close-knit team workplace
Employee discounts on appliances and services
Pay: $20.00-$30.00 per hour
Benefits
Flexible schedule
Store discount
Education:
Bachelor's Degree (preferred)
Experience:
B2B sales: 3 years (required)
High-end sales: 3 years (required)
Work Location: In person
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