Become an IT Support Analyst at 360Kids, where you will enhance IT services to support our community programs. This role prioritizes providing technical support and collaborating with external vendors. As an important part of 360Kids, the IT Support Analyst will report to the Director of Finance and Administration.

Your primary responsibilities include Level 1 technical support, hardware diagnostics, and system troubleshooting. Your expertise will support the organization's efforts in creating a protected and reliable workplace for youth and families in York Region. Key Responsibilities:
Respond to staff IT support requests efficiently
Troubleshoot network and software systems with third-party providers
Conduct hardware repairs and manage IT assets
Ensure security compliance in user account provisioning
Deliver excellent customer interactions at the Service Desk Requirements:
Degree or diploma in Information Technology or similar
At least 3 years of relevant technical support experience
Proven skills in a client-facing IT role
Familiarity with Microsoft 365 and cybersecurity measures
Valid driver's license preferred Bring your IT skills to 360Kids, supporting crucial services for youth in the community.

📌 It Support Analyst At 360kids Markham (Canada)
🏢 360°kids
📍 Canada