Become the IT Problem Coordinator at BRP, focusing on minimizing IT issues and enhancing service quality. Bring your expertise in ITIL and problem management to a cooperative team. As an IT Problem Coordinator, you will partner with cross-functional IT teams, service providers, and key business stakeholders.

With a minimum of five years in IT Problem Management or a similar field, you'll drive improvements in governance and problem-solving processes. Solid communication in French and English will be vital in this role. Key Responsibilities:
Assist the Problem Manager with incident investigations
Implement continuous improvements in problem management
Coordinate technical Subject Matter Experts (SMEs)
Communicate effectively across various teams
Minimize impact of IT problems on business operations Requirements:
At least 5 years in IT Problem Management or IT Support
Solid ITIL framework knowledge;

certification preferred
Solid understanding of IT infrastructure and tools
Proficient with IT Service Management tools
Excellent bilingual communication skills Utilize your problem-solving abilities to elevate IT service delivery at BRP.

📌 It Problem Coordinator With Itil Expertise Montreal (Canada)
🏢 BRP
📍 Canada