Shape the future of technology services at Cambridge Public Library as an IT Manager. This hands-on role focuses on strategic planning and effective execution of IT initiatives. As the IT Manager, you will oversee all aspects of the library's technology infrastructure at Queen’s Square.

With six years of IT support experience and five years in a managerial role, you will implement, manage, and evaluate various services including network infrastructure, email, cloud services, and security measures. Collaborate with a dedicated team while enhancing user satisfaction and operational efficiency. Key Responsibilities:
Manage relationships with IT service providers and vendors
Oversee help desk performance and ticket management




Establish technology performance indicators and monitor delivery
Lead project management for infrastructure upgrades
Conduct risk assessments and recovery planning Requirements:
Post-secondary diploma in Information Technology or related fields
Six years of IT support experience; five years in management
Robust knowledge of cybersecurity frameworks and risk management
Proficiency in Windows Domain and Microsoft Azure
Valid G-Class driver’s license and access to a vehicle Elevate the library’s technology services and community impact through innovation and leadership.

📌 It Manager At Cambridge Public Library
🏢 Idea Exchange
📍 Cambridge