Company Description
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Job Description
Are you a passionate individual who is looking to take the next step in your career and would like a challenge? Would you like to lead one of the biggest Event Operations Teams within AccorHotels with a solid team of 15 leaders and over 100 colleagues? Is your expectation of a great job defined by action‑packed days, spontaneity and endless interactions?
Competitive Salary: $60,000-$63,500 gross annually, based on previous experience & education.

Job Duties Include

Lead the daily operations of over 80,000 square feet of event space, ensuring exceptional service delivery, seamless execution of on‑ and off‑site events, and an outstanding guest experience.

Recruit, coach, mentor, and develop a team of over 100 Event Services colleagues and 15 leaders, fostering engagement, accountability, and high performance through regular feedback and performance management.

Collaborate with Conference Services, Culinary, and hotel departments to execute events flawlessly, anticipate client needs, and build strong relationships with internal teams and on‑site clients.

Drive operational and financial success by contributing to forecasting, profit and loss analysis, departmental planning,



and continuous improvement initiatives that enhance guest satisfaction and colleague engagement.

Lead with professionalism and adaptability, providing clear direction, maintaining composure in a fast‑paced environment, embracing change, and ensuring banquet facilities, equipment, and operations meet Fairmont’s exceptional standards.

Qualifications

Minimum 1 year’s experience in Food and Beverage Management. Experience in a banquet/event/conference setting in a full‑service four (4) or five (5) diamond property an asset.

Culinary and beverage knowledge required.

Proserve Certified.

Results‑oriented with the ability to be flexible, work well under pressure and be accountable to make sound, thoughtful business decisions.

Creative and effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills, ambition, drive, energy, and determination.

Must be computer literate with working knowledge of Excel, MS Word, PowerPoint, Access, and Windows programs.

Excellent interpersonal skills, with robust written and verbal communication abilities.

Post‑secondary degree in Hospitality or Food and Beverage Management an asset.





Knowledge of Fairmont Hotels Sales and Catering System, Property Manager, Birchstreet, Silverware, Avero – all regarded as helpful assets.

Highly organized individual with the ability to handle numerous tasks at one time.

The ability to delegate tasks to team members and facilitate their completion.

Job Perks & Benefits

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like Mental Health, Orthodontics, Fertility Drugs and Gender Affiliation for full‑time permanent status employees.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full‑time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties worldwide.

Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler.

Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses.

Subsidized staff accommodation provided on‑site for full‑time status employees.

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal).

Visa Requirements
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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📌 Assistant Banquet Manager (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia