The Mutual Fire Insurance Company of British Columbia is growing and is seeking a Business Analyst to join our team.

Founded in 1902, Mutual Fire Insurance was the first mutual insurance company headquartered in British Columbia. Today, the company provides solutions for farm, commercial, and home insurance needs from British Columbia to Ontario. Mutual Fire Insurance is committed to making people a priority by creating membership initiatives, investing in technology, and supporting community projects.

Mutual Fire Insurance's subsidiary, Four Points Insurance provides innovative insurance solutions for small to medium-sized businesses in suburban and rural areas. Four Points Insurance was formed in 2022 to support small businesses through the many adjustments they must face now, and in the future. Built with a passion for customer service and risk management, Four Points Insurance offers business owners a suite of commercial packages insurance options.

In late 2021, Mutual Fire Insurance created two employee driven committees, an ESG Committee and a Purpose Committee. Today these committees are creating the framework and policy for Mutual Fire Insurance to work towards sustainability within our communities, while also ensuring environmental, social, and governance mandates are accomplished.

The Opportunity
This role is a permanent full time position. The Business Analyst uses requirements gathering and project management philosophies to support the alignment of the technology roadmap with internal and external partner’s needs, and the reporting of project deliveries to customers and the executive team. This role will be responsible for the following:

Responsibilities

Consult with stakeholders to translate release initiatives and tasks into a defined project plan with objectives, requirements, deliverables, and scope

Confirm commitments, assumptions and constraints as well as define the processes,



procedures, and reporting needed to manage projects

Collaborate with internal technology resources to ensure change management processes are followed to support successful delivery of projects

Leading ongoing reviews of business processes and developing optimization strategies

Monitoring deliverables and ensuring timely completion of projects

Provide oversight on quality control for all implementation processes

Managing competing resources and priorities

Organizing and coordinating user acceptance testing for various initiatives

Conduct risk management analysis and triage of issues to Management, both from a day-to-day, and long-term perspective

Staying up-to-date on the latest process and IT advancements to automate and modernize systems

Support the implementation of best practice Root Cause Analysis (RCA) reviews for major issues, to ensure that lessons learnt are captured and processes are improved

Here's what you bring

Minimum 5 years’ experience working within the Insurance or related industry

2+ years’ experience of hands‑on project management with successful oversight and delivery of several projects

Experience supporting technology implementations, with degree or project management accreditation

General knowledge of systems and data flow structures

Formal designations - CIP, FCIP, CAIB, CAPM, PMP are considered an asset

Excellent attention to detail with a high degree of accuracy

Interpersonal skills with the ability to resolve conflict and maintain confidentiality

What we offer

Comprehensive employee benefit package

Flexible work environment, opportunity to work remotely with limited office attendance

Diverse mix of staff and demonstrated work/life balance

Career growth opportunities and continuing education programs

We thank all applicants for their interest, however only candidates under consideration will be contacted.

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📌 Business Analyst (British Columbia)
🏢 Mutual Fire Insurance
📍 British Columbia