Join as a Senior Salesforce Production Support Engineer, focusing on CRM, BPM, and application operations. This role requires strong technical skills and effective communication.

As a member of the Application Operations Service and Quality Engineering team, your mission involves supporting the Salesforce.com platform while working directly with business partners. You’ll analyze issues independently and deliver problem resolutions, ensuring that technology solutions meet business needs effectively and efficiently.

Key Responsibilities:
• Administer and support functionality of Salesforce.com applications
• Provide critical production support for day-to-day operations
• Collaborate with technical and business teams for problem resolution




• Maintain documentation of business issues and resolutions
• Facilitate smooth transitions to support current processes

Requirements:
• Experience as a Senior Software Engineer in Salesforce
• Ability to work without supervision in a dynamic environment
• Proficiency in Agile methodologies and team collaboration
• Strong understanding of quality engineering processes
• Excellent communication skills in business language

Bring your Salesforce support expertise to enhance application operations and solutions for the team.
#J-18808-Ljbffr

📌 Senior Engineer for Salesforce Support (Ontario)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Ontario