Pursue your career as an Operations Officer with Equitable Bank's cutting-edge Digital Banking team in a hybrid setting. Deliver top-notch customer service while managing client onboarding and processing transactions. As an Operations Officer, you will report to the Manager of Support Operations and contribute to enhancing the banking experience for over 800,000 customers.

You'll be responsible for resolving client inquiries, onboarding current customers, and accurately processing various transactions. This role requires a commitment to exceptional service and compliance. Key Responsibilities:
Respond promptly to client inquiries and issues
Facilitate smooth regulatory onboarding for clients
Ensure proper documentation for transaction processing




Review cheque deposits and process incoming EFTs
Handle retirement account transfer requests accurately Requirements:
Proven customer service skills in the banking sector
Comprehensive understanding of relevant banking policies
Solid data entry and transaction processing skills
Willingness to work hybrid and attend in-office duties
Excellent communication and problem-solving skills Enhance your operations expertise and improve customer experiences at Equitable Bank as a valued member of the team.

📌 Hybrid Operations Officer Role At Equitable Bank Toronto
🏢 Kinvie
📍 Toronto