Active Care Youth and Adults Services
Kamloops, BC, CAN

Pay or shift range: $72,841.60 CAD to $85,696 CAD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Travel Required : No

Description
Position Title: Program Manager
Status: Excluded, Permanent, Full-Time
Reports to : Program Director
Pay Grid: $72,841.60 - $85,696.00

Active Care Youth and Adult Services:

Active Care Youth and Adult Services (ACYAS) is a progressive, innovative organization operating residential resources for youth, and adults in British Columbia. It is our mandate to provide cutting-edge, trauma-informed support services of exceptional quality and to do so in the context of a home environment.

Position Overview
We are seeking a dedicated and experienced Program Manager . Reporting to the Director, a Program Manager is responsible for managing all aspects of youth and/or adult resource homes. Ensuring a trauma informed and person centered approach with both persons served and employees. As a key member of the leadership team the Program Manager oversees all aspects of the individual resource homes, youth and/or adult services including communication with their natural and paid supports and engagement with MCFD or CLBC. In addition, ensuring compliance with CARF standards, funder and company policies & procedures and licensing standards. This position with ACYAS encompasses the responsibility of transporting the person served to appointments, activities, or other crucial commitments. Due to this core duty, a valid class 5 British Columbia driver's license is a requirement of employment for this position.

Primary Responsibilities

Develop a positive relationship with youth and/or adults and their natural support network and other stakeholders

Conducts assessments, develops guidelines of care with person served goals, and facilitates transition and exit plans





Revises individualized guidelines of care and program activities to enhance youth and/or adult skills to provide opportunities for person-served to move into an alternative living situation (i.e., group care, semi-independence, foster care and/or home share)

Liaisons with youth and/or adults care team ensuring regularly scheduled meetings are attended.

Advises and/or recommends to Program Directors when youth and/or adult may require restrictive practices as part of their safety plan – ensures that all restrictive practice policies and/or direction are adhered to

Manages all aspects of medication delivery, storage, and disposal, which includes individual staff monitoring, arranging annual medication training, and reporting medication errors in writing to the Program Director

Responsible to review youth and/or adult files and documentation for accuracy, appropriateness of information and writing. Provides feedback and training to staff

Ensures there are appropriate safety and risk management plans and staff adhere to the plans to reduce critical incidents

Manages and debriefs critical incidents and reviews practices for changes to increase youth and/or adult safety

Reviews all critical incidents for content and accuracy within the mandated timelines

Provides support to staff through a trauma informed and person-centered lens

Manages employee performance through coaching, mentoring, and applying progressive discipline as required

Manages human resource issues including hiring, performance appraisal, investigations, discipline, and grievances. Hires and evaluates personnel and ensures appropriate orientation, training, and development.

Conducts monthly staff meetings that include an agenda and minutes and shares organizational information with all staff

Arranges and/or conducts individual or group training as required to enhance the skills of staff or address a skill deficit





Models and supports self-care and is aware of the needs of their staff team

Works in collaboration with Program Directors and other departments to ensure all practices, procedures and policies are adhered to and documented

Works collaboratively with scheduling to ensure the best interest of the youth and/or adult is taken into consideration and staff are fully trained prior to being schedule in a home

Participates in after hours rotation as required

All other duties as directed and required

Required Qualifications

Diploma in related human/social service field; Bachelor’s degree preferred

Three (3) years recent experience in the human services field with a focus on Person Centered Trauma Informed Practice

One (1) year in a leadership role: Preferably providing direct supervision

Ability to pass a Criminal Record Check and Ministry of Children and Family Development

Class 5 Drivers Unrestricted License -A personal and reliable Vehicle

Community Care First Aid with CPR

Or an equivalent combination of education, training, and experience

Training
You will participate in a comprehensive 11-day training program, followed by shadow shifts with your peers designed to fully prepare you to support youth and adults and employees in a safe, effective, and productive environment. Throughout your tenure, you'll have opportunities for internal growth, advancement, and continued professional development through additional training and education offered internally and by third-party providers.

Benefits

100% employer-paid health and dental coverage

Robust support for employee and Family wellness through Sparrow

Employee contribution: 8.6%

Employer contribution: 9.31%

Total Compensation Packages also include

12 paid sick days ****In recognition of responsible use, any unused sick days at year-end will paid out at 50%.

4 paid personal days ****In recognition of responsible use, any unused personal days at year-end will paid out at 50%.

Travel Required
No. Travel to the resource in your region.

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📌 Program Manager - Kamloops (British Columbia)
🏢 Active Care Youth & Adult Services
📍 British Columbia