15 Aug
|
Patterson Dental Canada
|
Alberta
15 Aug
Patterson Dental Canada
Alberta
Elevate your career as a TechEdge Service Coordinator at Patterson Dental, where you’ll manage service requests and dispatch effectively in a supportive workplace. This role emphasizes customer interaction and resource planning.
As a pivotal team member at Patterson Dental, you will coordinate service requests and schedule technicians while ensuring professionalism and efficiency. This position calls for exceptional communication, organizational skills, and multitasking abilities. You will oversee the entire service order lifecycle, ensuring a seamless experience for our clients.
Key Responsibilities:
• Triage customer calls and inquiries efficiently
• Assign and schedule service requests for technicians
• Monitor service orders and technician assignments
• Manage the lifecycle of service orders meticulously
• Reconcile CRM reports monthly with Procurement Specialists
Requirements:
• High school diploma or relevant experience
• Previous customer service experience required
• 1-3 years in dispatching or resource coordination
• Proficient in Microsoft Office Suite 365
• Excellent verbal and written communication skills
Bring your organizational skills and customer service expertise to Patterson Dental’s TechEdge team.
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📌 Service Coordinator at Patterson Dental (Alberta)
🏢 Patterson Dental Canada
📍 Alberta