Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist to join our retail team, at our Heartland & Manulife Centre.
Primary Responsibilities (Includes but not limited to) Advise clients on style, fabric, fit, and current tailoring trends
Assist clients through the entire MTM and MTO journey — from initial consultation and measurements to final fittings
Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
Follow up daily with production to ensure client orders are progressing on schedule
Establish and maintain a consistent client call-back and follow-up process
Ensure after-sales service and client satisfaction through regular check-ins




Build and nurture long-term relationships with clients, acting as a trusted style advisor
Use exceptional communication skills to deliver a warm, professional, and personalized experience
Qualifications Experience in menswear, tailoring, or luxury retail preferred
Strong understanding of fit, fabric, and garment construction
Excellent communication and interpersonal skills
Detail-oriented with strong organizational abilities
Confident taking exact body measurements and understanding alterations
Passionate about menswear and client service

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📌 Menswear Made To Measure Specialist (Ontario)
🏢 Spier & Mackay
📍 Ontario