Elevate your career as a Technical Operations Engineer with Qsight, part of Guidepoint, in a hybrid role based in Toronto. This position focuses on SaaS operations, client support, and automation to improve system reliability. Qsight is looking for a motivated engineer to enhance our operations team.

You will be responsible for platform administration, troubleshooting, and automating processes with programming tools such as Python. Collaborate with Customer Success, Product, and Engineering to proactively improve our tech infrastructure, ensuring outstanding client service. Key Responsibilities:
Oversee operations for critical SaaS platforms like Tableau and Freshdesk
Automate manual tasks using Python and PowerAutomate




Create custom reports and dashboards using SQL
Actively monitor system health through tools like Datadog
Document procedures and create runbooks for internal use

Requirements:
Bachelor’s degree in computer science or equivalent
4+ years operational experience with SaaS tools
Proficiency in Python and SQL for automation
Robust document creation skills for runbooks
Interest in site reliability engineering or systems programming

Leverage your technical skills and engage in impactful operational work at Qsight.

📌 Hybrid Technical Operations Engineer At Qsight Toronto (Canada)
🏢 Guidepoint
📍 Canada