Join our team as an Instructional Designer and Technical Writer focused on creating user-centric documentation and instructional content for our innovative software solutions. This role will empower users by providing comprehensive guides and materials. Your extensive experience in technical writing will enable you to develop transparent user instructions and engaging teaching materials.

You will work closely with internal teams to address customer needs, ensuring that content is accessible and easy to navigate. Key Responsibilities:
Write documentation tailored for end-users of cloud applications
Design instructional materials including videos and eLearning
Oversee the development lifecycle of each project




Collaborate with subject matter experts to enhance content
Test and verify documentation output across environments Requirements:
5+ years in software documentation for non-technical users
Strong writing skills with a tech-savvy mindset
Familiarity with instructional design and learning objectives
Experience with MadCap Flare or similar tools
Ability to manage timelines effectively Utilize your experience to bridge the gap between complex information and user-friendly documentation in a team-oriented setting.

📌 Instructional Designer & Technical Writer Position Toronto (Canada)
🏢 TechDigital Group
📍 Canada