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Job Title: RQ11394 - Specialized IT Consultant - Senior Client: Ministry of Public and Business Service Delivery and Procurement

Work Location: 777 Bay Street, Toronto Ontario, Onsite

Estimated Start Date: 2026-08-25

Estimated End Date: 2027-09-30

#Business Days: 280.00

Extension: Probable after the initial mandate

Hours per day or Week: 7.25 hours per day

Security Level: No Clearance Required

Must Have

- More than 7 years of experience with technical hands-on solutions development, configuration
- Experience with the following Technologies on Microsoft Cloud (MS):
- MS Dynamics 365 CRM
- MS Power App Portal
- MS Power Automate
- MS Azure Services
- MS Azure Attachment Storage
- Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
- Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
- User Access and Profile Management
- Role Based Data Access Control

Description Ontario’s medal and recognition programs honor Ontarians who have shown outstanding qualities of excellence and achievement and contribute to making our province a better place to live. MHSTCI’s Recognition Honours & Awards Program (Ontario Honours and Awards Secretariat) has been in place since 1970 and over the years has grown to deliver 16 honors, awards, and ceremonial events as of 2019.

Regional

Services and Corporate Services Branch has recently assumed responsibility for six of these awards.

The I⁢ application is being used by MHSTCI’s Recognition Honour & Awards Program to assist the public and select professionals in submitting nominations and assist staff in reviewing and processing applications for the selection process. 2500+ applications are received and processed by ministry staff annually.

An efficient and effective system is essential to support the work of the Recognition Honour & Awards Program, from nomination form intake to ceremony and celebrate the people who make our province a better place to live. As the number of programs has grown, the MHSTCI’s Recognition Honour & Awards Program will be further enhanced to accommodate growing and evolving business requirements.

A modernization initiative was undertaken in line with the Government’s “Digital First” Agenda to deliver simpler, faster and better services. The Honours and Awards Case Management System (HAACMS) went live in November 2021.

The Application is in sustainment mode.

Defect

Fixes and Minor Changes are being made to the HAACMS Application as per client needs.

Responsibilities

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I⁢ systems.

The Vendor





Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.

- The Services and Deliverables to be provided by the Vendor include the following:
- Requirement Analysis
- Analyze Client Requirements and provide recommended solution options.
- Architecture Design
- Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.
- Infrastructure Services
- Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]
- IT Solutions Development
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Application Intake (English & French)”. This will include the following:
- User Access and Profile Management for Individuals & Organizations
- Role Based Data Access Control
- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)
- Application Status and History Management
- Application Web Forms
- Document Management (Upload, Download & Virus Scanning)
- Support modern browser(s), mobile & tablet device(s)
- Create, Review & Respond to Service Request(s)
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Selection Committee Members (English & French)”. This will include the following:
- User Access and Profile Management
- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)
- Access to the application Form(s) and Documentation
- Provide score for candidate’s application; Provide/Review comments to/from Selection Committee Members
- Limited Access to review application details
- Support modern browser(s) and mobile/tablet device(s)
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Case Management System”. This will include the following:
- Case Management Life Cycle Management
- Role Based Data Access Control
- Email Management
- Correspondence Management
- Document Generation (Certificates, Letters etc.)
- Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)
- Migrate the existing data to the new solution database
- Create, Review & Respond to Service Request(s)
- Dashboard
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “SharePoint Online for Document Management”.
- Systems Integration
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Integration with OPS Service(s)”. This will include the following:
- Postal Code (PC) Lookup
- Microsoft Office 365
- Identity Authentication & Authorization (IAA) Solutions
- Data Upload (Realtime/Batch)



from External System(s)
- SharePoint Online
- Power BI
- Email
- Report Development
- Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)”.
- Testing and Quality Assurance (QA)
- Contribute to the Quality Assurance Activities
- Implementation
- Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables
- Systems Deployment Operations and Management
- Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)

Experience And Skill Set Requirements Skills and Competencies Required for the Assignment Technical Skills and Competencies - 70%

- More than 7 years of experience with technical hands-on solutions development, configuration.
- Experience with the following Technologies on Microsoft Cloud (MS):
- MS Dynamics 365 CRM
- MS Power App Portal
- MS Power Automate
- MS Azure Services
- MS Azure Attachment Storage
- MS Azure Active Directory
- MS Azure DevOps
- MS Azure KeyVault
- Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology.
- Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud.
- Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
- User Access and Profile Management
- Role Based Data Access Control
- Authentication and Authorization Integration
- Web Forms
- Document Management
- Knowledge of and Experience with Accessibility for Ontarians with OPS Digital Accessibility Standard (ODAS) Testing compliance guidelines.
- Demonstrated experience with OPS Quality Assurance Activities.
- Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
- Solid knowledge of and experience with Testing and Quality Assurance Methodologies and best practices.
- Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
- Displays problem solving and analytical skills, using them to resolve technical problems.

Analytical, Communication and Teamwork Skills - 30%
- Proven analytical skills and systematic problem solving.
- Superior verbal and written communication skills.
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
- Ability to develop and present new ideas and conceptualize new approaches and solutions.
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
- Demonstrated ability to work with functional and technical teams.
- Demonstrated experience with facilitating workshops and meetings.
- Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change.

📌 Specialized IT Consultant - Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto